This Privacy Policy explains how Casiny Casino collects, uses, and protects your data. It also outlines your rights regarding account information and privacy settings.
Casiny Casino is committed to protecting the privacy and personal information of all users. This Privacy Policy explains how we collect, store, use, and secure your data when you access our website.
By registering an account and using our services, you agree to this policy.
Contents
1. Who We Are
- Operator: Dama N.V.
- Address: Scharlooweg 39, Willemstad, Curaçao
- License: No. 8048/JAZ2020-13 (Antillephone N.V.)
2. Data We Collect
We collect the following types of personal data:
- Full name
- Date of birth (to verify age)
- Email address and phone number
- Residential address
- IP address and device information
- Payment details for deposits and withdrawals
- Game and transaction history
- KYC documents (identity verification)
3. Why We Collect This Data
We collect data to:
- Verify your identity (KYC and AML compliance)
- Process payments securely
- Personalize your gaming experience
- Monitor and prevent fraud or suspicious activity
- Offer promotions and bonuses based on your preferences
- Comply with legal obligations and licensing requirements
4. How We Protect Your Data
Casiny uses the latest security standards to safeguard your information:
- SSL encryption (Google Trust Services)
- Two-factor authentication (2FA)
- Encrypted databases and secure servers
- Restricted access to authorized staff only
- Regular security audits and compliance checks
5. Data Sharing
We never sell your personal data. However, we may share it with:
- Payment service providers (for transaction processing)
- Verification partners (for KYC/AML compliance)
- Regulatory authorities (as required by law)
- Marketing providers (with your consent only)
All partners are GDPR-compliant and follow strict data protection rules.
6. Cookies and Tracking
We use cookies to:
- Remember login details
- Analyze site usage
- Improve user experience
- Show personalized offers
You can manage or disable cookies in your browser settings.
7. Your Rights
Under data protection laws (GDPR), you have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent for marketing
- Limit or object to processing
- Request a copy of your data (data portability)
To exercise your rights, contact: [email protected]
8. Data Retention
We retain your data for as long as your account is active or as required by law (e.g., AML regulations). Inactive accounts are anonymized or deleted after 12 months of inactivity.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be published on this page. Continued use of Casiny Casino after updates means you accept the revised policy.
10. Contact Information
For questions about this Privacy Policy or data use, please contact:
- Email: [email protected]
- Languages Supported: English, German
- Support Hours: 24/7 via live chat and email
We value your trust and are committed to keeping your data private, safe, and secure.