This page outlines the official terms and conditions. It covers account rules, deposit and withdrawal policies, bonus terms, and your legal responsibilities as a player.
By creating an account and using Casiny Casino, you agree to abide by the following Terms and Conditions. These terms ensure a fair, transparent, and safe experience for all users. Please read this page carefully before registering or depositing.
Contents
1. Operator Information
- Platform Owner: Dama N.V.
- Registration Address: Scharlooweg 39, Willemstad, Curaçao
- License: 8048/JAZ2020-13 (Antillephone N.V.)
2. Eligibility
- You must be 18 years or older to register.
- Access is prohibited in restricted countries (e.g., USA, UK, India).
- One account per person, household, IP address is allowed.
3. Account Registration and Verification
- All players must provide accurate personal data.
- Casiny reserves the right to request ID verification (KYC) at any time.
- Failure to verify your identity may result in account suspension or withheld payments.
4. Deposits and Withdrawals
- Minimum deposit and withdrawal: €20 or currency equivalent.
- Maximum daily withdrawal: €10,000.
- Withdrawals are processed within 24 hours once verification is complete.
- You must use payment methods registered in your name.
5. Bonuses and Wagering
- Bonus offers are subject to specific rules, including:
- Wagering requirements (usually x40)
- Expiration timelines (typically 7 days)
- Maximum bet limits during wagering (€5)
- Misuse of bonuses (e.g., multiple accounts) may lead to cancellation of funds.
6. Fair Play and Anti-Fraud
- All game outcomes are RNG-based and regularly tested for fairness.
- Use of bots, software hacks, or fraudulent behavior will result in account closure.
- VPN use is not permitted and may lead to blocked access.
7. Account Closure
- You may request account closure at any time.
- Casiny reserves the right to close or suspend any account in case of terms violation, fraud, or inactivity over 12 months.
8. Privacy and Data Use
- Your data is encrypted via Google Trust Services SSL.
- We do not sell personal information and comply with GDPR standards.
9. Customer Support
- Support is available 24/7 via live chat and email: [email protected]
- Official languages: English and Germany
10. Updates to Terms
Casiny may update these Terms and Conditions at any time. Changes will be posted on this page and take immediate effect. Continued use of the site implies acceptance of updated terms.
We encourage all users to revisit this page regularly to stay informed. For questions about these Terms, please contact our support team.